Closing date: 17 Jun 2021
Head Therapist - Buxton
Mosaic Spa & Health Clubs are looking for highly motivated Head Therapist to join the team at the Devonshire Spa in Buxton.
As a Head Therapist, you will provide a friendly and professional service, and work alongside the team of spa therapists in offering a wide range of top-rate specialist treatments. You will support your manager in building and growing the team, as well as assessing their on-going training needs. There will also be some general reception / administration responsibilities, as well as assisting with creating monthly offers, promotions and marketing of the spa. You will also be responsible for the Spa in the Spa managers absence. Working with your manager, you will be driven to maximising spa revenue, ensuring careful diary management and being proactive in upselling of spa treatments and retail products. The Head Therapist will be prepared to lead by example in all areas, including ensuring that the spa is kept clean and well maintained at all times.
This position is busy and varied and would suit someone who is able to work on their own initiative and may already have some experience of leading a small team or looking to make their first step on the supervisory ladder. The successful applicant will be passionate about achieving high standards of work whilst providing excellent customer service at all times. Strong interpersonal and communication skills are essential, as well as a willingness to gain further knowledge of the spa business.
It is essential for the successful candidate to possess a minimum of NVQ Level 3 Beauty Therapy qualification. The position is for 32 hours per week (with the option of over time) and applicants must be able to work flexible hours, including weekends and evenings.
• Eligibility for a commission scheme
• discounts on Spa treatments and products
• On-going training and development throughout your employment
• career opportunities and prospects within the wider business
A key ethos of Mosaic Spa & Health Clubs is that we look to promote from within, therefore the training and development of our team is vital to our success. As part of this comprehensive training programme you will receive on-site inductions, product house training and be enrolled onto the Imagine Spa Therapist Training and Reward scheme; your skills will develop as you work your way through Bronze, Silver and Gold awards resulting in enhanced knowledge and financial reward, as well as further opportunity for training through the Mosaic Spa Academy.
The Devonshire Spa, Buxton, is operated by Mosaic Spa and Health Clubs; our core health club values are that health clubs should always be friendly, fun and focus on attention to detail and a personalised service, and that ethos translates across to our Spas in the shape of friendly, welcoming spas where the booking concept is one of time not treatments. Mosaic Spa & Health Clubs operate 20 spas across the UK largely on behalf of hotel clients, and our spas all share the same ethos and yet will differ in the facilities they offer.
At Mosaic Spa & Health Clubs, our main ‘product’ is the people we employ. We firmly believe that it is the people who make the difference, which is why we provide you with great training from the day you join us that continues throughout your time with us.
If you believe this sounds like the job for you, please send your CV to Jonathan Smith, Regional Manager: [email protected]
Closing date: 17 Jun 2021